Terms of Service

Last Updated: 7th June, 2026

Welcome to Route99 & Co. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available at www.route99co.com. By accessing or using our website, you agree to be bound by these Terms.

1. General Information

This website is operated by Route99 & Co. Throughout the site, the terms "we," "us," and "our" refer to Route99 & Co.

For any questions regarding these Terms, please contact us at:

Email: care@route99co.com
Address: Okhla, Jamia Nagar, New Delhi-110025

2. Eligibility

By using our website, you represent that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products & Pricing

We strive to display product colors, designs, and specifications as accurately as possible. However:

Actual product colors may vary slightly due to screen settings and lighting conditions.
Print size and placement may vary depending on the selected garment size.
Product mockups are for illustrative purposes only.

We reserve the right to modify product pricing, descriptions, and availability without prior notice.

4. Orders

By placing an order, you agree that:

All information provided is accurate and complete.
Orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our sole discretion, including suspected fraudulent transactions.

If an order is canceled after payment, a full refund will be processed.

5. Payments

We accept the following payment methods:

UPI
Net Banking

All prices are listed in Rupees and include applicable taxes unless otherwise stated.

6. Shipping & Delivery

We currently ship to Okhla, Jamia Nagar, New Delhi-110025

Estimated delivery times:

Standard Shipping: 3–4 DAYS

Delivery times are estimates only and may be affected by factors beyond our control.

Customers are responsible for any customs duties, import taxes, or additional charges applicable in their country.

7. Returns, Refunds & Exchanges

Please refer to our Return & Refund Policy for complete details.

General guidelines:

Returns accepted within 7 days of delivery.
Items must be unused, unwashed, and in original condition.
Customized or personalized products are non-returnable unless defective.
Refunds are processed within 3-4 business days after approval.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Product designs
Graphics
Images
Text
Branding materials

are the exclusive property of Route99 & Co. and are protected by applicable intellectual property laws.

Unauthorized reproduction, copying, resale, or distribution is strictly prohibited.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security.
Distribute harmful software or malicious code.
Copy or exploit website content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Route99 & Co. shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products, website, or services.

Our maximum liability shall not exceed the amount paid for the product or service giving rise to the claim.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.